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Helping you navigate your home insurance claim — with local support you can trust.

We’re Concept Claim Solutions Stafford — your local, independent Loss Assessor.

We help homeowners, landlords and business owners manage home insurance claims when their property has been damaged. Whether it’s a fire, flood, leak, storm or accident, we act on your behalf to make sure your claim is handled properly, fairly and efficiently.

Moisture metre evidencing water damage in a home

What We Do

Visit your property and assess the damage
 

Review your insurance policy to understand what’s covered
 

Prepare and present your claim to the insurer
 

Deal with their Loss Adjuster, so you don’t have to
 

Negotiate for a fair settlement
 

Manage repairs using approved local contractors
 

Keep you updated at every step

Why People Choose Us

One friendly point of contact — no call centres


No cost for our service when using our contractors (just your excess)


12-month guarantee on all repairs


Regulated and experienced


Trusted by people across Stafford and beyond

Loss assessor attending a home with damage
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