
Helping you navigate your home insurance claim — with local support you can trust.
We’re Concept Claim Solutions Stafford — your local, independent Loss Assessor.
We help homeowners, landlords and business owners manage home insurance claims when their property has been damaged. Whether it’s a fire, flood, leak, storm or accident, we act on your behalf to make sure your claim is handled properly, fairly and efficiently.

What We Do
Visit your property and assess the damage
Review your insurance policy to understand what’s covered
Prepare and present your claim to the insurer
Deal with their Loss Adjuster, so you don’t have to
Negotiate for a fair settlement
Manage repairs using approved local contractors
Keep you updated at every step
Why People Choose Us
One friendly point of contact — no call centres
✔ No cost for our service when using our contractors (just your excess)
✔ 12-month guarantee on all repairs
✔ Regulated and experienced
✔ Trusted by people across Stafford and beyond

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