_edited.png)
Expert local help with your home insurance claim
Fire, water damage or storm - we have restored homes just like yours.
dealing with your insurer so you don't have to.
Concept Claim Solutions Stafford,
Local support from trusted home insurance claims specialists.
Reference Number
1031449
Authorised & Regulated by the Financial Conduct Authority.
We’re fully FCA regulated and here to help homeowners and businesses across Stafford and the surrounding areas.
If your home or property has been damaged, we’ll strive to take the stress off your shoulders by dealing with the whole insurance claims process for you.
From understanding what’s happened to keeping in touch with your insurer and making sure things don’t drag on, we'll aim to make it simpler, quicker, and easier—with clear updates every step of the way.
How We Help
Why Use Us?
Trusted by local policyholders, we bring experience and expertise to support you with your home insurance claim, aiming for smooth management and a fair outcome.
We're on your side
Unlike the insurer’s own loss adjusters, we work solely for you. Our role is to protect your interests, make sure nothing is overlooked, and help you achieve the fairest possible outcome for your home insurance claim.
We keep things moving
From start to finish, we handle all the communication and follow‑up, aiming to ensure your home insurance claim progresses smoothly, efficiently and for what you're entitled to.
We bring clarity & expertise
With in‑depth knowledge of home insurers and policies, we guide you through the process clearly, helping you understand your options and what to expect.
Buildings insurance was the second most complained about product by consumers during Q1 of the Financial Ombudsman Service’s (FOS) 2024 financial year.
It said the top three reasons for complaints being brought to the FOS included claim decline (41%), claim delay (23%) and claim value (8%).
Who We Help
Homeowners and Tenants, Landlords and Business Owners.
Support you need, when you need it most.
Whether you’re a homeowner or tenant dealing with a kitchen fire, a burst pipe, or storm damage, a business owner trying to protect your livelihood, or a landlord who needs to keep properties in good repair, we’re here to take the weight off your shoulders.
Whatever’s happened, we’ll help you put things right and guide you through every step of the home insurance claims process.
We deal with the insurers on your behalf and are dedicated to ensuring that nothing gets missed or delayed. From assessing the damage to preparing a full and detailed report and keeping the process moving, we work to make your home insurance claim as smooth and straightforward as possible—so you can focus on getting life back to normal.
Behind the scenes of a claim
From water leaks to major damage — here’s a look at how we’ve helped real people through their home insurance claims and back to normal.
Stephen, Tenant
"From start to finish we were so impressed with Brandon & Sophie. They communicated everything to us at every stage and made sure we were always kept up to date and involved with decisions."
Valerie, Landlord
"Absolutely fantastic company. Work carried out at my house was five star I wouldn’t hesitate using them again. I really can’t praise them enough"
Maureen, Tenant
"We didn’t have to deal with paperwork, they dealt with everything for us. What a great great job and great team."